When you email us.
When you sign up for our free downloads, newsletter, webinars, or events.
When you make online purchases (e.g., e-books, video content, recipes).When you provide testimonials.
When you choose to be our client or make purchases.
Automatically through cookies.
When referred by someone else.
Respond to your inquiries.
Provide updates on our services.
Monitor visitor and client satisfaction.
Improve our website and services.
Provide the services you request.
We will only collect your personal information:
With your explicit consent.
If needed to provide requested information or services.
For necessary administrative processes if you become our client.
If we have a legitimate interest in using your data for marketing, giving you the option to opt out.
Sensitive Information
Online telehealth consultations or in-person meetings.
Secure email communications.
Lab portals.
Pathology reports and test results.
This information is collected to provide you with contracted services and ensure the most appropriate care.
We may disclose your information to:
Provide requested services or information.
Carry out your instructions.
Facilitate referrals or testing (with your permission).
We may share relevant information on a need-to-know basis with:
Email marketing provider.
Practice management system.
Independent contractors (e.g., virtual assistants, receptionists).
Legal and financial advisors.
Website maintenance and technical support teams.
We will also disclose information if required by law or permitted by the Privacy Act.
You can contact us at any time to access, correct, or update your personal information. We aim to make your information available within 7 days, unless prevented by a legal obligation.
For inquiries, contact us at office@nxtlvlhealth.com.au.
